Adjusted services in the Municipality of Hvidovre (Updated november 26TH 17:30 PM)
Information from the national Danish authorities - in English and other languages
You can find questions and answers on novel coronavirus, FAQ on outbreaks of pneumonia caused by a novel coronavirus (COVID-19), information about how to prevent infection etc. on these web-sites:
You should always call your doctor:
If you have symptoms of COVID-19 and feel so ill that you would like to talk to a doctor.
If you are worried or in doubt.
In the case of a child under 2 years of age.
You can now book a corona-test at coronaprover.dk:
If you have symptoms that could be COVID-19 but do not feel so ill that you need to talk to your doctor.
You can still book an appointment yourself at coronaprover.dk:
If you have been in close contact with an infected person and have been referred for testing by Corona Detection.
If you want a test for another reason.
Listen to information in Turkish, Farsi, Somali, Tamil, Russian and Serbo-Kroatian:
Wash hands and keep the distance (in various languages) (pdf)
Restrictions until 2nd January 2021
Due to the growing number of corona infected, the government has imposed special restrictions throughout the country. These restrictions apply untill 2nd January 2021. It is mandatory to wear a face mask in public places indoors, eg in supermarkets, shopping centers, libraries, educational institutions, in hospitals, jobcenters, citizen service, at the doctor's, etc. You must continue to wear a face mask in public transport.
The assembly ban is lowered to 10 persons untill 13th December, and the government also encourages that you see a maximum of 10 people in addition to those you live, work, go to school/day care and leisure activities with.
Read about the current restrictions here:
Videos about corona virus (COVID-19) ind Turkish, Urdu and Arabic
Schools and youth clubs
After the summer holidays there have been several cases of infected pupils and teachers at the schools. Parents should look at Aula for information about the situation.
If you urgently need to contact the Center for School and Education, you can call this number: 6197 1672.
In schools, SFOs and clubs there is a focus on the safety of both children and employees and on complying with the guidelines and restrictions that are given by the central team.
Everyday life is back to normal in the daycare in Hvidovre. Parents can orient themselves with the manager in the individual daycare or the daycare provider.
Cleaning is done twice a day in the daycare.
Due to the special restrictions until 2nd January 2021 planned parent meetings may be canceled.
Frequently asked questions from parents
We have created a FAQ for parents with answers to the questions we most often get about coronavirus in relation to children and families:
The elderly, the sick and the physically and mentally disabled
The home care unit continues to serve all citizens who receive personal care and/or cleaning help. Help with shopping, help with laundry and delivery of food continue as usual.
The activities in day care centers, in the Activity Center and the Health Center have partly reopened.
From the 11th September there are temporary restrictions for visits to care centers in Hvidovre Municipality. There is also currently a visit ban on Plejecenter Dybenskærhave.
The health center is open to citizens who have an appointment. If you have symptoms such as fever, dry cough, sore throat, headache or muscle soreness, please cancel your appointment. If you have any questions, please contact Hvidovre Health Center on 36 39 37 37.
Hvidovre Municipality has isolation facilities for corona-infected citizens who need to be isolated, ex if their home is so small that it is impossible to self-isolate from the rest of the household/family.
If your corona-test is positive, you will get a call from the Danish Agency for Patient Safety (Styrelsen for Patientsikkerhed), and they can offer you to stay at the isolation facilities, if you have difficulty isolating yourself in your own home.
Help from voluntary organisations
The Red Cross' Corona Help Network offers help those who are sick, quarantined or particularly at risk by being infected with coronavirus.
If you need to go shopping, pick up a package og medicine or other practical activities, the volunteers of the Red Cross Corona Help Network can be contacted on phone 35 29 96 60 every day at 9-19.
Ahmadiyya Muslim Youth Organization
If you are in quarantine volunteers from the Ahmadiyya Muslim Youth Organization can help you with ex. shopping and a talk on the phone.
Send an email to: firstname.lastname@example.org or call +45 36 75 78 69 (10 am-4pm)
Culture, sports and associations
The assembly limit is now up to 10 people - untill the 13th December.
There is an exception to the assembly ban for sports and association activities for children and young people up to 21 years. This includes any responsible persons over the age of 21, if it is necessary for the activity. There can be a maximum of 50 people for these activities.
In rooms, venues and events, etc., where participants essentially sit down facing fx a stage, cinema screen etc. there can be up to 500 people present, depending on the total square meters.
See more: https://coronasmitte.dk/en/overview
Wear face mask
It is required that citizens aged 12 and up must wear a face mask when visiting cultural institutions and sports institutions.
This does not apply when sitting down or when dressing and bathing. In addition, the requirement does not apply to performers etc. during a cultural and sports activity. However, the face mask must be worn before and after.
Hvidovre Municipality follows the current guidelines, which vary for different sports and activities. In general, however, this applies:
• The assembly ban is for a maximum of 10 people. Sports and leisure activities for children and young people are excluded.
The public swimming pools are open - with certain restrictions.
The libraries have reopened - but with restrictions. See more here: https://www.hvidovrebib.dk/nyheder/servicemeddelelser/ofte-stillede-spoergsmaal-om-genaabningen-af-biblioteket.
The town hall and the Citizens Service Centre
Hvidovre Town Hall is open. You may only visit the Town Hall if you have made an appointment in advance or have booked a time on the website, eg for a new passport or driver's license. This restriction does not apply for unemployed persons who can not use jobnet.dk from home. You must wear a face mask when you visit the Citizen Service or the job center.
Read this before you go to the City Hall or the Job Center:
Stay home if you have symptoms of coronavirus (dry cough, sore throat, fever, difficulty breathing, headache, muscle soreness).
Come only if you have arranged a meeting or booked a time in advance (unless you are unemployed and cannot go to jobnet.dk from home).
Do not show more than 5 minutes before the agreed time.
Wear a face mask
Disenfect your hands when go in.
Have good hand hygiene and cough / sneeze in the elbow.
Keep at least 1 meter distance to others.
Follow any directions on info screens and posters at City Hall and at the Job Center.
If you are at increased risk of serious illness with COVID-19, you must limit situations where you may be exposed to infection. Therefore, you should consider whether you need to visit City Hall.
If you have questions, you are welcome to send a mail to one of the 11 main mail-addresses or send a mail via Digital Post/E-boks, if your inquiry contains sensitive information.
Jobcentre and welfare benefits department (Ydelsesservice)
Interviews in the job centre and the welfare benefits department are held both face to face and over the phone. Therefore, be aware of this when you are summoned by your caseworker. You must wear a face mask when you visit the Citizen Service or the job center.
If you have recently lost your job and you need to contact the job centre, you have several possibilities:
• Persons who have recently lost their jobs and who are covered by an unemployment insurance fund (A-kasse) must provide information that they are unemployed via jobnet.dk. The job centre will automatically receive notice that you have registered as being unemployed.
If you need help to register on jobnet.dk please send a mail to email@example.com with your name, address and telephone number.
• Persons who have recently lost their jobs and who are not covered by an unemployment insurance fund (A-kasse) must seek the alternative unemployment benefit available (kontanthjælp) or an educational grant (uddannelseshjælp) via hvidovre.dk. Then you must register as unemployed by showing up at the job center.
If you need help to fill in the application form, you may send an e-mail to firstname.lastname@example.org with your name, address and telephone number. The welfare benefit department (Ydelsesservice) will then contact you - remember that you may receive a call from a concealed number.
• Where you have recently started in an alternative work training scheme (fleksjobber). You must write a mail to email@example.com stating your name, address and telephone number. We will then contact you - remember that you may receive a call from a concealed number.
• If you have recently moved to Hvidovre and are in a resource project (ressourceforløb), please write an e-mail to firstname.lastname@example.org.
If you have recently moved to Hvidovre and are in a job clarification project (jobafklaringsforløb), please write an e-mail to email@example.com stating your name, address and telephone number. We will then contact you - remember that you may receive a call from a concealed number.
If you would like to speak to your caseworker in the job centre, please write an e-mail to firstname.lastname@example.org the information in the e-mail will be passed on. Alternatively, you may call our emergency telephone number 4185 0130.
The welfare benefits department (Ydelsesservice) has the following emergency telephone number 3639 3639.
Applications for welfare benefits must be sent via the Municipality of Hvidovre's web page - please follow the link: /Borger/Arbejde-og-ledighed/Ledig/
At the Copenhagen Business House (Københavns Erhvervshus) self-employed persons can seek advice. Please call 3366 3366 between 8 am - 5 pm.
People who are self-employed and those who have businesses can seek help via the website virksomhedsguiden.dk or use the hotline at the Business Agency (Erhvervsstyrelsen) 7220 0034 and on the website virksomhedsguiden.dk. You can read more about schemes for compensation and so on.
Those businesses who need to get in contact with the job centre as regards other concerns than compensation for expenses for rent and so on, must contact the Business Service Unit (Virksomhedsservice) on the following telephone number 4185 0447 og by e-mail via email@example.com.
Free face masks
Citizens who recieve unemployment benefit (kontanthjælp) or integration benefits can get free face masks at the Jobcenter and the Citizen Service Center at the town hall. Students can also get free face masks. Students must be able to present a valid student card. Be aware that you can only pick up bandages for yourself - not for friends or relatives.
Other citizens must buy face masks themselves.
Garbage collection and the control of rat infestation
We collect garbage as usual.
Please go to affald.hvidovre.dk for further information.
We seek to control rat infestation. We call on everybody to be patient if you need to contact the municipality concerning controlling rat infestation. We will give priority to indoor problems concerned with controlling rat infestation.
Hvidovre Recycling Station (Genbrugspladsen) is open for private citizens. Expect a queue.